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IDM registration guide

Help for registering IDM software

Registering an IDM software product is quick and easy. The following are the steps you need to follow to register your application.

Purchase a license

You can purchase a license for your software on our secure shopping cart.

If you have a question about our licensing, or are looking to purchase a non-standard license, please contact us.

After you've placed your order, your registration information willbe emailed to you. Normally you will receive this quickly; upgrade orders may take longer.

If you did not receive your registration, please check your spam filter. If you cannot find the email, please don't hesitate to contact us.

Registering the Software

1. Access the registration dialog from within the application.

You can find the registration dialog by going to Help -> Register.

If the "Register" option under the help menu is grayed out, then your application has already been successfully registered.

2. Enter your registration name exactly as it appears in the email.

You must enter your registration name exactly as it appears in the email you received. This includes everything between the quotation marks, ie:

John Smith~  Single User License

Note: if your registration name contains a tilde (~), make sure there are two spaces following this symbol.

Copy and paste the authorization code from your registration email into the registration dialog within the application. The code is case-sensitive and does include the hyphen characters.

You can also use the "Paste from Email" button to copy in your entire registration email.

3. Confirm your application version matches your code.

Registration emails indicate which version your authorization code will work with. Make sure this number matches the application version you are trying to register.

You can check the application's version by clicking the "Version" button in the registration dialog.

4. Close the application and restart it, you're done...

In order to complete registration you will need to restart the application. After you have restarted the application, you can go to Help -> About to make sure that you successfully registered. You will see your registration name in this dialog.

Have a question about something that is not covered here?

Please feel free to email us with your questions concerning our licensing and registration process. Tell us exactly what you are entering for the registration name, authorization code, and the version you are registering.

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