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Frequently Asked Questions

What license plans are available?
UltraEdit and its suite of tools are available for subscription, perpetual
Are there options other than subscription available?
Yes, to purchase a perpetual license, click the “Perpetual” tab to see available options.
Why does it say my perpetual purchase includes a subscription?

All perpetual licenses include 1 year of renewable maintenance. You are enrolling in automatic maintenance renewal during checkout to ensure continued support and updates. This can be turned off after purchase.

How do I renew/disable maintenance?
Maintenance plans renew automatically until you decide to opt out. You can disable maintenance auto-renewal after your initial purchase through the links provided in your order confirmation. Lapsed maintenance license holders may be eligible for a discount. Contact sales to learn more.
Do you offer discounts for education | wholesale ?

Yes. Customize your plan in the check out process and opt for an education license. Request a quote for bulk license deals. Learn more

What counts as a unique install?
An instance of the application on each device is counted as a unique install.
How many people can use the 5 unique installs?
A personal license purchase includes 5 unique installs for one individual. This gives you multiple installs for multiple machines. If more people need to use the software, this requires multiple licenses.
How many installs are included with a group license?
A group license is a single license key for multiple licenses. You’ll receive the same number of activations with your group license as the number of licenses purchased.
What are the advantages of the subscription licenses?
Learn more about our subscription offerings in this guide. (Link to: https://www.ultraedit.com/subscriptions)
What is included in All Access?

All Access is an all-in-one plan that includes UltraEdit, UltraStudio, UltraCompare, UltraFTP, and UltraFinder. All Access also includes the mobile versions of UltraEdit and UltraCompare. Learn more here. (Link to https://www.ultraedit.com/products/idm-all-access/)

What is Mobility UltraEdit/UltraCompare?

This is a portable version of UltraEdit and UltraCompare that operates on a USB-drive operating system. Mobility will link to: https://www.ultraedit.com/products/mobility/)

How does concurrent licensing work?

These are multiple licenses typically hosted on a server so a license can be accessed by a certain number of users. (Simultaneous use limited by number of licenses).

How do I get concurrent licenses?
Concurrent licenses will be available for self-checkout via customizing your plan. You may also request a quote for a more personalized deal.
What is renewable maintenance?
All perpetual licenses come with a year of active maintenance. Having active maintenance entitles users to priority support and access to the latest updates.
What’s the difference between subscription and perpetual?
While we do offer subscription licensing – and this is the most popular option – we understand it isn’t for everyone. As such, we also offer perpetual licensing.
A perpetual license includes 1 year of maintenance. After that year, you can continue to use the last version that was released during your maintenance period for as long as you like, and you will have the option to renew the maintenance at a discounted price. If you choose to let the maintenance lapse, you can still use the software, but won’t be eligible for any further upgrades. Additionally, if your maintenance has expired and you would like to run a newer version in the future, you would need to purchase the new version outright.
With a subscription license, you must renew yearly in order to continue using the software. You are of course eligible for all updates and upgrades within your year free of charge. If you do not renew your subscription after a year, you would no longer be able to use any of the applications under the license. However, the cost to re-instate a subscription would be the same as the renewal fee. Whereas with the perpetual license, you wouldn’t be eligible for the maintenance renewal fee to re-instate maintenance.
Can I get a discount on a bulk or larger volume license purchase?

Specialized deals are available for multi-user and bulk deals. Request a quote to connect with a sales representative